Our design process is geared toward insuring that you are completely satisfied with your website.
We design your site in phases, you have the opportunity to approve each step in the process.
We will issue a courtesy refund in the following circumstances:
1. If client is not satisfied with the provided web design services and web design mockups before the completed work is approved by the client.
2. If graphics design services are not satisfactory under the same conditions as web design services.
3. You can not request a refund for completed design or coding services if it was approved before.
4. We only issue partial refunds for partially completed design or coding services.
Our policy is to be fair and reasonable. We are always willing to accept responsibility for error on our part, and to make full remedy as far as possible.
We also expect clients to be fair and honest with us, and our policies have been written to protect us from being taken advantage.